At E-bull Trading, your satisfaction is our priority. While we aim to deliver excellence across all services, we understand that issues can arise. That’s why we’ve put in place a clear, fair, and responsive Complaints Handling Procedure.

Contact Our Support Team

If you’re unhappy with any of our services, please reach out to our Customer Support Team first. They are trained to resolve most concerns quickly and professionally.

Live Chat: Available on our website

📧 Email:[email protected]

We recommend including as much detail as possible when describing your issue so we can assist you effectively.

Escalate to Compliance

If you feel your complaint wasn’t resolved to your satisfaction by our support team, you can escalate the issue directly to our Compliance Department.

They operate independently from all other departments and are responsible for conducting fair and unbiased reviews.

📝Submit a Complaint Form:

📧 Email:[email protected]

Our Promise

Every complaint is handled with professionalism, confidentiality, and urgency. We value your feedback it helps us grow, improve, and serve you better.